I'm Joe Trevino Jr., General Manager at AST Cleaning & Restoration. I run our day-to-day operations — the crews, the projects, the field side of every job we take on.
What I care about is getting it done right the first time. That means honest assessments on the front end, disciplined mitigation, clean documentation as we go, and no shortcuts on dry-down or remediation just because the homeowner is anxious to be back in. Anxiety is exactly why we don't cut corners — if we rush, the secondary damage comes back to bite the homeowner, and we're not the ones living with it.
What's different at AST is that we don't sub out the hard parts. From the first call to the rebuild walkthrough, the customer has one team and one point of contact per phase. That's how you avoid the subcontractor shuffle that destroys jobs at other shops. It's also how my crews build the kind of relationships with homeowners that turn into the 859+ five-star Google reviews we've earned.
I work for Steve and Laura, but I also work for every homeowner who lets us into their property when they're at their worst moment. That's the assignment. We don't take it lightly.