How We Handle Your Insurance Claim
1. Call Us First
Contact AST immediately after damage occurs. We respond 24/7 within 60 minutes for emergencies.
2. We Document Everything
Our team photographs and catalogs all damage with detailed reports that meet insurance requirements.
3. We File Your Claim
We submit the claim to your insurance company on your behalf with all required documentation.
4. We Work With Your Adjuster
We coordinate directly with your insurance adjuster, providing access and answering questions.
5. Restoration Begins
Once approved, we begin restoration immediately. We bill insurance directly — no out-of-pocket surprises.
6. Direct Insurance Billing
We handle all billing with your insurance company. You only pay your deductible.
We Handle the Insurance So You Don't Have To
AST works directly with all major insurance providers. We document the damage, file the claim, and bill the insurance company directly.
We Handle the Insurance So You Don't Have To
Dealing with insurance after water damage or other property damage is stressful. AST takes the burden off your shoulders by working directly with your insurance company from start to finish.
We document all damage with detailed reports and photos, file the claim on your behalf, and bill the insurance company directly — so you can focus on getting your life back to normal. Learn more about our insurance process →
We work directly with:
The AST Insurance Advantage
Ready to Get Started?
Whether it's an emergency or a scheduled cleaning, our team is ready to help. Get your free, no-obligation estimate today.