What to Do After a House Fire: A Step-by-Step Guide

A house fire is one of the most devastating experiences a family can face. In the chaotic aftermath, it's hard to know where to begin. This guide provides a clear, step-by-step path from the immediate aftermath through full restoration.

Immediate Steps (First 24 Hours)

The First Week

Once the property is cleared for entry, work with your restoration company to conduct a thorough damage assessment. AST will document all fire, smoke, and water damage (from firefighting efforts), create a detailed scope of work, and begin the emergency board-up and tarping process.

Content Pack-Out

Many personal belongings can be saved with professional cleaning — even after significant smoke exposure. AST's content restoration team will inventory, photograph, and carefully pack your belongings for transport to our cleaning facility. Items are returned after your property is restored.

Smoke Damage Is Everywhere

Even areas untouched by flames are affected by smoke. Soot is acidic and will permanently damage surfaces if not cleaned promptly. Smoke odor penetrates walls, HVAC systems, and soft goods. Professional restoration addresses both visible and invisible smoke damage.

The Restoration Timeline

Working With Insurance

Fire damage claims are typically the largest and most complex. AST has extensive experience with fire damage claims and works directly with your adjuster to ensure all damage is documented and covered. We provide detailed estimates using industry-standard pricing.