Restoration techs are the crew members doing the actual physical work — running truck-mounted extractors, setting and monitoring air movers and dehumidifiers, building HEPA-filtered containment, applying antimicrobials, cleaning smoke residues, and packing out contents. It's demanding work, done inside homes and businesses at some of the worst moments those property owners will ever have.
At AST Cleaning & Restoration, every technician is a W-2 employee — not a subcontractor — and is trained to the IICRC standards for the category of work they're on. Charlie works under our lead technicians and project managers, following the documented scope and drying plan for each job so the mitigation stays on schedule and hands off cleanly to reconstruction.
If AST is on your property, Charlie is one of the technicians you may see running the equipment and executing the day-to-day work.